Welcome To Go Prompt Solutions
Empowering Healthcare Providers with a Decade of Excellence in Medical Billing & Coding
About Go Prompt Solutions
Welcome to Go Prompt Solutions, your trusted partner for end-to-end revenue cycle management and practice support. Although we’re a newly launched company, our team brings decades of experience in medical billing, credentialing, patient collections, and support services tailored for doctors and small healthcare practices across the United States. We specialize in helping practices maximize revenue, optimize workflows, and deliver exceptional patient experiences—all with full HIPAA compliance and a commitment to excellence.
Our Vision
We aim to become a premier medical billing and support company, known for building strong, long-lasting relationships with clinics, hospitals, and insurance providers. Through a secure, HIPAA-compliant infrastructure and a relentless focus on service quality, we strive for 99.99% client satisfaction and operational excellence.
Our Mission
At Go Prompt Solutions, our mission is to empower newly established and smaller practices to thrive. By providing reliable, high-quality billing and support services, we enable doctors to stay focused on delivering outstanding patient care, while we handle the back-office work. With our expertise, doctors enjoy peace of mind, knowing their administrative and financial processes are in good hands.
Comprehensive Medical Billing & RCM Solutions
Payment Posting
Accurate payment posting is vital for forecasting practice revenue. We emphasize EFT setups to keep EHRs current, allowing for seamless revenue distribution and tracking. Through detailed payment reports, we provide insights on financial performance, ensuring practices meet industry standards.
Denial Management
Our experts stay on top of the latest insurance guidelines to manage denials effectively. We analyze denials using ERA data, investigate insurance guidelines, and call providers when necessary. This proactive approach ensures rapid resolution and minimizes revenue loss.
Revenue Cycle Management
Our team covers the entire billing cycle, focusing on specialties like Internal Medicine, OBGYN, Psychiatry, Behavioral Health, and Chiropractic. We start with an in-depth analysis report, including EDI, EFT, and ERA setups, practice aging, charge-to-payment ratio assessments, and common denial trends.
Dedicated Patient Support Services
Appointment Scheduling & Eligibility Verification
We offer inbound and outbound appointment scheduling and robust eligibility verification processes. By verifying insurance coverage, copays, and deductibles ahead of appointments, we eliminate potential delays and simplify patient experiences.
Patient Collections
Specializing in patient debt collection, we handle cases with compassion and adherence to fair collection practices. Our team is skilled in resolving issues, negotiating payments, and ensuring positive patient relations while collecting outstanding balances.
Patient Help Desk
Our Patient Help Desk is designed to build strong, trusted relationships between patients and your practice. We ensure no call goes unanswered, with a dedicated person for callbacks if necessary. Our team addresses a wide range of patient inquiries, from bill clarification and insurance details to appointment scheduling and prescription management, making patient interactions as seamless as possible.
Advanced Credentialing and Practice Support
Remote Office Management
For practices needing remote administrative support, we provide skilled office managers who can handle appointment scheduling, manage staff workloads, and oversee budget-related tasks. Our team is an extension of your office, maintaining high standards of organization and efficiency.
Credentialing Support
Our credentialing team follows a straightforward, reliable process, auditing every step from credentialing form completion to application submission. We diligently follow up until your practice is credentialed and ready to serve patients under preferred insurance plans.
Digital Marketing & Web Development
Email & Live Chat Support
Building trust with patients means being available whenever they need help. Our 24/7 email and live chat support enhances patient satisfaction and loyalty, offering them timely assistance and reassurance.
Comprehensive Digital Marketing
Our digital marketing team offers a full suite of services, including social media management, Google Ads, content marketing, backlinking, and more. We help you reach and engage with a wider audience through effective, data-driven campaigns tailored to your practice’s needs.
Website Development & SEO Services
In today’s digital landscape, an online presence is essential. Our web development services establish a compelling online portfolio for your practice, including features like online appointment scheduling. With SEO-focused strategies, we improve your search engine ranking, ensuring patients can easily find and connect with your practice.
Our Performance Indicators
Our Values at Go Prompt Solutions
Innovation and Technology
Innovation is at the heart of what we do. We invest in cutting-edge technology to streamline billing and coding processes, allowing practices to operate more efficiently. Our team leverages advanced healthcare IT systems, data-driven insights, and automation to deliver seamless, error-free solutions that enhance practice management and financial outcomes.
Expertise
Our team consists of CPC-certified specialists who bring extensive experience and expertise to every claim, ensuring accuracy and compliance with the latest regulations. Through continual training and knowledge updates, we stay ahead of industry changes, enabling us to deliver best-in-class medical billing and revenue cycle management services to all specialties.
Compassion and Patient-Centered Service
Understanding the unique needs of patients is fundamental to our values. We go the extra mile to make sure no patient’s call goes unanswered, whether it’s answering questions about bills, resolving coordination of benefits (COB) issues, or offering assistance with prescriptions. We aim to build enduring trust between patients and providers, improving their healthcare experience.
Reliability and Dedication
Our commitment to quality goes beyond simple service delivery—we’re dedicated to building trust with our clients. By providing consistent, high-quality support, we ensure your revenue cycle processes are smooth and your patient interactions are positive. From help desk support to debt collections, we treat each patient and claim with the care and respect it deserves.
Continuous Improvement
At Go Prompt Solutions, we believe in the power of curiosity and adaptability. Our team constantly evaluates and refines our processes, seeking new ways to enhance our services and meet evolving client needs. This commitment to growth and improvement drives us to achieve excellence, bringing measurable results and satisfaction to every practice we serve.